E Point Perfect
Shopping

Very warns on delays as delivery partner hit by cyber-attack


Very
// Very delivery partner Yodel has been hit by cyber-attack that caused disruption and delays
// Very said only a small number of customers would be affected

Very has said its delivery partner Yodel has been subject to a cyber-attack that caused disruption and delays to operations.

Yodel carries out fulfilment for the online retailer, which said only a small number of customers would be affected.

In an email sent to customers on Monday, Very said: “We want to make you aware that one of our delivery partners, Yodel, has experienced a cyber-incident that has caused some disruption and impacted its ability to deliver to customers.”


READ MORE: The Very Group revives £4bn IPO plans


It said those with an outstanding delivery may experience delays as a result of the incident and would be contacted by the firm separately.

The company also said no customer payment and password information have been given to Yodel: “We are in close contact with Yodel, who are investigating the incident.

“We want to reassure you that we do not provide customer payment or password information to our delivery partners.”

Click here to sign up to Retail Gazette‘s free daily email newsletter



Source link >

Related posts

Former Tesco and M&S exec joins Burberry board

Klarna valuation plummets by 85% as investors lose appetite for BNPL

Ebay partners with Reskinned to expand preloved offering & reduce fashion waste

Burberry cancels London Fashion Week show after Queen’s death

Menkind owner acquires gifting etailer Prezzybox

Aldi doubles down on price promise