Size Matters? The eDiscovery Pricing Survey (Winter 2023)

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Background Note: ComplexDiscovery regularly conducts non-scientific surveys to gain insight into the business of eDiscovery. These surveys include the quarterly eDiscovery Business Confidence Survey, focused on gaining insight into the current confidence of eDiscovery-ecosystem professionals regarding economic factors impacting the creation, delivery, and consumption of eDiscovery products and services. One of these surveys is the semi-annual eDiscovery Pricing Survey. Initiated in the winter of 2019 and conducted eight times with 641 individual responses, this survey provides a mechanism for cyber, data, and legal discovery professionals to share and consider current pricing for selected eDiscovery-centric collection, processing, and review tasks.

Industry Survey

The eDiscovery Pricing Survey (Winter 2023)

Participation Request

The eDiscovery Pricing Survey is a non-scientific survey designed to provide insight into the general insight into eDiscovery pricing* as shared by individuals working in the eDiscovery ecosystem.

The pricing survey is important to cybersecurity, information governance, and legal discovery professionals because it provides insight into the baseline pricing expectations for specific eDiscovery offerings. This information can help these professionals understand and compare pricing against value when making decisions within the eDiscovery ecosystem. The survey was developed through a combination of research, reports, and discussions with industry experts, and it covers a range of pricing models, from volume-based to subscription-based. By providing a snapshot of pricing expectations, the survey can help professionals make more informed decisions and ensure they are getting the best value for their eDiscovery needs.

The anonymous survey is open to cybersecurity, information governance, and legal discovery professionals operating in the eDiscovery ecosystem. Participants are invited primarily by personal direct email invitation.

Today ComplexDiscovery kindly asks you as a cybersecurity, information governance, or legal discovery professional to share your insight regarding eDiscovery pricing by participating in the Winter 2023 eDiscovery Pricing Survey.

The core survey consists of 24** multiple-choice questions focused on pricing in areas of collection, processing, and review. The survey also has one optional question for respondent comments and considerations. The complete survey can be completed in less than five minutes.

Winter 2023 Pricing Survey Questions

Collection

What is the per hour cost for an onsite collection by a forensic examiner?
What is the per hour cost for a remote collection by a forensic examiner?
What is the per device cost for a desktop or laptop computer collection by a forensic examiner?
What is the per device cost for a mobile device collection by a forensic examiner?
What is the per hour cost for investigation, analysis, and report generation by a forensic examiner?
What is the per hour cost for expert witness testimony (in-person and written) support by a forensic examiner?

Processing

What is the per GB cost to process ESI based on volume at ingestion for 250 GB or less?
What is the per GB cost to process ESI based on volume at ingestion for 251GB or more?
What is the per GB cost to process ESI based on volume at completion of processing for 250 GB or less?
What is the per GB cost to process ESI based on volume at completion of processing for 251GB or more?
What is the per GB per month cost to host ESI without analytics for 250 GB or less?
What is the per GB per month cost to host ESI without analytics for 251 GB or more?
What is the per GB per month cost to host ESI with analytics for 250 GB or less?
What is the per GB per month cost to host ESI with analytics for 251 GB or more?
What is the user license fee per month for access to hosted data for 250 users or less?
What is the user license fee per month for access to hosted data for 251 users or more?
What is the per hour cost of basic project management support for eDiscovery?
What is the per hour cost of advanced project management support for eDiscovery?

Review

ComplexDiscovery will anonymize responses to the survey and does not share any individual or organizational contact data, demographics, or answers.

The Winter 2023 eDiscovery Pricing Survey response period will be between today and no later than early January 2023. Upon closing of the survey, the results will be anonymized and provided to all participants via email and published on the ComplexDiscovery website.

As your opinion is important in helping form a picture of industry pricing on selected eDiscovery tasks, please do take the time to complete this short survey, as the anonymized results will provide professionals in the eDiscovery ecosystem an additional and helpful reference for considering pricing decisions.

*For the purpose of this ongoing industry survey, price and cost are used interchangeably and represent the amount a customer is willing to pay for the service. However, from a financial and accounting perspective, pricing is the amount a customer is willing to pay. The cost is typically the expense incurred for creating and delivering the service.

**Core survey questions have been expanded from previous surveys, increasing from 12 to 24. This increase allows for price segmentation in areas ranging from volume to location.

Additional Reading

Source: ComplexDiscovery