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Jonesing for Mobile Discovery? A Powerful Mobile Elite Discovery and Analysis Lab (MEDAL) Service


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Background Note: Announced on August 24, 2021, HaystackID’s Mobile Elite Discovery and Analysis Lab (MEDAL) has quickly become the go-to service for investigators, auditors, and litigators seeking to identify and analyze clues from mobile devices. Offered as part of the company’s Forensic First portfolio of services, MEDAL augments and enhances investigations of Android and iOS mobile devices for previously restricted information with unparalleled precision. This service may be beneficial for cybersecurity, information governance, and legal discovery professionals desiring insight into mobile devices.

Announcement Extract and Complete Fact Sheet*

HaystackID® Mobile Elite Discovery and Analysis Lab (MEDAL)

Full-File System and Physical Extractions from Android and iOS Devices

HaystackID’s Mobile Elite Discovery and Analysis Lab (MEDAL) provides cyber, information governance, and eDiscovery professionals within law firms or legal departments with a powerful new service to assist investigations in identifying and analyzing digital clues from mobile devices. Supporting full-file system and physical extractions from both Android and iOS devices, MEDAL-enabled extractions allow for access into previously restricted areas on mobile devices. Areas now able to be accessed with MEDAL include the Secure Folder (Samsung), Private Space (Huawei), KeyChain (iOS), Email (Android and iOS), third-party application data, system and application logs, and deleted content.

Key Technical Considerations for MEDAL


  • Support for most Samsung, Huawei, LG Motorola, Nokia, and Sony devices
  • Support for devices running up to Android 11
  • Access to secured folders on Android devices
  • Access to data with file-based encryption (FBE) and full disk encryption (FDE)


  • Support for iOS versions 7 – 14.X
  • Support for iPhone devices 4s – 11
  • Bypass iTunes backup encryption
  • Expanded support of Apple devices beyond those subject to the checkm8 exploit
  • Access to KnowledgeC database on iOS devices (e.g., device-specific info, application launched, battery percentage, charging state, music application playing)


  • Forensically sound full-file system extractions
  • Collect unallocated space to carve for deleted data
  • Recover data from third-party applications, including WhatsApp, WeChat, Facebook, Signal, etc.
  • Access emails and attachments
  • Get location information from multiple streams of data, including WiFi and cell towers

“When it’s a ‘bet the company’ matter, MEDAL allows professionals to gain the most insight into the activity and usage of mobile devices when it matters the most,” said John Wilson, Chief Information Security Officer and President of Forensics at HaystackID. “It’s incredibly powerful, and HaystackID is one of only a few legal service providers authorized to deliver this offering.”

Forensics professionals require specialized skills and powerful tools to investigate various platforms ranging from smart medical devices to smart energy grids for issues including criminal activity, misconduct, and embezzlement. With MEDAL, professionals can find, understand, and learn from data at the start of the legal discovery continuum.

Complete Fact Sheet: HaystackID® Mobile Elite Discovery and Analysis Lab -MEDAL (PDF) – Mouseover to Scroll


Download the fact sheet.

About HaystackID®

HaystackID is a specialized eDiscovery services firm that helps corporations and law firms securely find, understand, and learn from data when facing complex, data-intensive investigations, and litigation. HaystackID mobilizes industry-leading cyber discovery services, enterprise solutions, and legal discovery offerings to serve more than 500 of the world’s leading corporations and law firms in North America and Europe. Serving nearly half of the Fortune 100, HaystackID is an alternative cyber and legal services provider that combines expertise and technical excellence with a culture of white-glove customer service. In addition to consistently being ranked by Chambers USA, the company was recently named a worldwide leader in eDiscovery Services by IDC MarketScape, a representative vendor in the Gartner Market Guide for E-Discovery Solutions, and a Legal Technology Trailblazer by The National Law Journal. Further, HaystackID has achieved SOC 2 Type II attestation in the five trust service areas of security, availability, processing integrity, confidentiality, and privacy. For more information about its suite of services, including programs and solutions for unique legal enterprise needs, go to HaystackID.com.

* Shared with permission.

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Source: ComplexDiscovery

The post Jonesing for Mobile Discovery? A Powerful Mobile Elite Discovery and Analysis Lab (MEDAL) Service appeared first on ComplexDiscovery.


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